Who We Are
We are an experienced team of Maltese translators based in Malta. We focus on professional Maltese translations and translations into English. Many language service providers and global companies trust us and rely on our professional translations and complementary language services.
We strive to be a reliable partner to our customers for Maltese and English translations and language services. At the same time, we are also committed to increasing awareness about our national language and give it more exposure on the global playing field.
Our Promise
Pristine Quality
We promise to deliver work of high quality and to do this we make sure to hire some of the best people in the industry. We also maintain a very strict internal quality process to ensure that our team members keep delivering work of a high standard.
Timely Deliveries
Once we agree on a budget and a timeline, we promise to deliver the work on time and without any compromise.
100% Money-Back Guarantee
We take quality and timeliness of deliveries very seriously. Should errors emerge after going through our full translation process, we provide 100% money-back. For a late delivery without prior notice of at least 24 hours, we also guarantee 100% money-back.
Strong Relationship
We strive to establish and maintain a strong relationship with our clients. We guarantee full confidentiality at all times and implement all the necessary measures to safeguard and protect our clients’ interests. We also promise to add that personal touch by assigning an individual project manager who will be responsible for a particular client in the long-term.
Availability and Increasing Capacity
During office hours we monitor emails constantly and make it a point to answer any queries promptly. We make it a priority to be available even out of business hours and to follow through on critical queries regarding projects that have already been delivered and to quote for urgent projects. For our key language pairs, we also offer a high working capacity which is continually growing as our team grows bigger.
Compliance with Client Processes
We understand that different clients, especially established language service providers, have different processes for quality management, accounting and project management. We are committed to performing all the necessary steps to comply with the client’s internal processes.
